Returns & Exchanges
At SParms, we are committed to your satisfaction and offer a 30-day window for returns or exchanges on all unworn, original-condition apparel. Our goal is to ensure you find the perfect fit for your sun protection needs with a seamless and transparent process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are free from any signs of wear or damage.
Label and Post
Print your prepaid shipping label provided by the portal, securely attach it to your parcel, and drop it off at any authorized shipping location.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing